Moissanite is a lab-grown gemstone that has more fire and brilliance than a diamond. With a hardness of 9.25 on the Mohs scale, it is extremely durable and will never lose its sparkle. It offers the luxury look of a diamond at a much more accessible price.

Will Luvia Moissanite pass a diamond tester?

Yes. Because of its thermal conductivity, Luvia's high-quality Moissanite stones will pass most handheld diamond testers.

What does GRA Certified mean?

Each Luvia moissanite piece includes an official GRA (Gemological Research Association) certificate for its main stone(s), verifying D Color, VVS1 clarity, and premium cut quality. Each stone also has a unique laser-inscribed serial number.

Is Luvia jewelry hypoallergenic?

Yes. Luvia uses 925 Sterling Silver finished with a thick layer of Rhodium Plating (Platinum family) for extra shine and durability. All pieces are 100% nickel-free and lead-free, perfect for sensitive skin.

FAQs

Q: How much does shipping cost?

United States: Free standard shipping on orders $75 USD and over; $4.99 flat fee for orders under $75. International: Free standard shipping on orders $99 USD and over; $7.99 flat fee for orders under $99.

Q: Will I have to pay customs duties or taxes?

No. All international orders are shipped on a DDP (Delivered Duty Paid) basis. All import taxes and customs duties are already included in the price shown on the website. There are no surprise bills from the courier.

Q: How long does shipping take?

Processing takes 1-3 business days. US Standard Shipping takes 5-10 business days after dispatch. International Standard Shipping takes 7-12 business days after dispatch.

Q: How do I care for my Luvia jewelry?

To maintain the sparkle, remove jewelry before swimming, showering, or exercising. Avoid contact with perfumes, lotions, and harsh chemicals. Clean gently with the soft polishing cloth provided in your Luvia box.

Frequently Asked Questions

About Our Jewelry

1. What is Moissanite? Moissanite is a lab-grown gemstone with exceptional fire and brilliance. With a hardness of 9.25 on the Mohs scale, it is highly durable and maintains its brilliance with proper care. It offers the refined look of a fine gemstone at a more accessible price.

2. How does moissanite compare to diamond? Moissanite is a distinct gemstone, not a diamond. It is slightly less hard than diamond (9.25 vs. 10 on the Mohs scale) and typically shows more colorful fire, while offering a similar look at a more accessible price.

3. What does GRA mean? GRA (Gemological Research Association) issues serialized moissanite reports for qualifying stones. A GRA report is included with qualifying main stones in Luvia pieces, verifying D Color, VVS1 clarity, and premium cut quality.

4. What materials do Luvia pieces use? Luvia jewelry is crafted in 925 Sterling Silver. Most designs are rhodium plated, and select designs feature multi-layer platinum plating. See each product's Specifications section for exact details.

Shipping & Orders

5. How much does shipping cost?

United States:

Orders $75 USD and over: FREE Standard Shipping.
Orders under $75 USD: A flat shipping fee of $4.99 USD will be applied at checkout.

International:

Orders $99 USD and over: FREE Standard Shipping.
Orders under $99 USD: A flat shipping fee of $7.99 USD will be applied at checkout.

The final shipping fee will always be shown clearly at checkout before payment.

6. Will I have to pay customs duties or taxes?

Most eligible international orders are shipped with duties and taxes included where available. Any applicable shipping fees or duty details will be shown clearly at checkout. For certain regions with specific customs regulations, local import fees may apply.

7. How long does shipping take?

Order Processing: 1–2 business days.
U.S. Transit Time: 5–8 business days after dispatch.
Total Estimated U.S. Delivery: 6–10 business days (including processing time).
International Transit Time: 5–10 business days after dispatch.
Total Estimated International Delivery: 6–12 business days (including processing time).

Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, severe weather, holidays, or an incorrect delivery address. For full details, see our Shipping Policy.

Care & Maintenance

8. How do I care for my Luvia jewelry? To maintain that lasting sparkle, we recommend:

Removing jewelry before swimming, showering, or exercising.
Avoiding contact with perfumes, lotions, and harsh chemicals.
Cleaning gently with the soft polishing cloth provided in your Luvia box.

Warranty, Returns & Support

9. Does Luvia jewelry come with a warranty? Yes. Every Luvia piece is covered by our 1-Year Limited Craftsmanship Warranty and our Lifetime Limited Moissanite Stone Warranty. For coverage details, exclusions, and how to file a claim, see our Warranty page.

10. What is your return policy? Eligible items can be returned within 30 days in their original condition with original packaging and any applicable GRA certificate. Please contact us before sending a return. For full details, see our Refund Policy.

11. Does my jewelry come with a GRA certificate? Yes. An official GRA certificate and grading report is included with qualifying main moissanite stones and ships in your Luvia box. You can find the details for each piece in its product Specifications section.

12. How can I contact Luvia Jewelers? Email us at support@luviajewelers.com and our team will be happy to help with orders, sizing, warranty claims, or any other questions.